Safe and Responsible Gaming

cb222 Responsible Gaming —
Your safety is our priority

When entertainment becomes a problem, we are here for you. cb222 always supports safe and responsible gaming — because enjoyment is only real when it is in control.

For ages 21 and above only
Our Commitment

Why is responsible gaming important?

Online gaming is a great source of entertainment — cricket betting, slot games or live casino, everything is enjoyable when experienced in moderation and with a plan. But when gaming goes out of control, it can have a negative impact on personal life, family relationships and financial stability.

cb222 believes that responsible gaming does not just mean keeping yourself within limits — it reflects a healthy mindset. That is why we provide every player with tools, information and support so they can make informed decisions.

Remember — gaming is always for entertainment, not a guaranteed path to earning money. Placing more bets in the hope of recovering lost money is never the right decision.

Warning Signs
  • Repeatedly betting to recover lost money
  • Sleep or eating disrupted due to gaming
  • Hiding gaming from family and friends
  • Using gaming funds to pay bills or debts
  • Feeling unable to stop gaming
  • Feeling anxious or depressed about gaming
  • Neglecting daily responsibilities to spend time gaming
Safety Tools

Control features in your hands

cb222 provides several effective tools to help you keep gaming under control. Use them and stay safe.

Set Deposit Limits

You can set daily, weekly or monthly deposit limits. Once a limit is set it takes effect immediately, and increasing a limit takes 24 hours to come into effect. This is the most effective way to manage your budget.

Self-Exclusion

If you feel you need a break from gaming, you can activate self-exclusion for a specific period. During this time your account will be completely inactive and no promotional contact will be made.

Time-Out Feature

You can take a time-out from 1 day to 6 weeks. During this time you will not be able to log in to your account. This is ideal for a shorter break than self-exclusion and can be requested at any time via live chat.

Reality Check

You can receive notifications at set intervals to remind you how long you have been playing and how much you have won or lost. Stay aware, stay in control.

21+ Age Verification

cb222 is for people aged 21 and above only. Age verification is mandatory at registration. We are always vigilant about keeping minors away from gaming and ask parents and guardians to remain aware.

24/7 Support Team

Our Bengali-speaking support team is always here for you with any gaming-related issue. Contact us directly via live chat — day or night, at any time.

Step by Step

How to use responsible gaming tools

Activate safety limits and control features on your account in just a few simple steps.

01

Log In

Log in to your cb222 account and go to the profile menu.

02

Open Settings

Enter the "Responsible Gaming" section.

03

Choose Your Limits

Deposit limits, session time, time-out or self-exclusion — choose according to your preference.

04

Confirm

Save your choices. Contact live chat support if needed.

Transaction Information

Deposit and withdrawal limits and timings

As part of responsible gaming, knowing this information is important to increase your budget awareness.

Item Details
Minimum Deposit ৳100 (per method)
Minimum Withdrawal ৳800
Withdrawal Time 30 minutes to 3 hours
Payment Methods bKash, Nagad, Rocket, Upay, Bank Transfer
Welcome Bonus 200% on first deposit, up to ৳20,000
Wagering Requirement 20x (of the bonus amount)
VIP and Cashback

VIP rewards across three tiers

Earn weekly cashback through cb222's VIP program. But remember — do not bet more just for the rewards.

Bronze

Up to 0.3% cashback per week. Ideal for new members.

Silver

Up to 0.7% cashback per week. For regular players.

Gold

Up to 1.0% cashback per week. Special benefits for top members.

Identify the Problem

Problem gaming — ask yourself

Ask yourself the questions below. If you answer "yes" to more than one, please contact support.

Have you spent more money on gaming than your budget allows?

Do you find it hard to stop gaming?

Are you hiding gaming from family or friends?

Are you placing more bets to recover money you have lost?

Are you feeling anxious, guilty or depressed about gaming?

Is gaming affecting your daily tasks, family or work?

Get Help

If you have a problem contact us

If gaming is creating problems in your life, do not try to handle it alone. cb222's support team is available around the clock to help in Bengali. Everything you share will be kept completely confidential.

For self-exclusion, account closure or setting deposit limits — let us know via live chat at any time. We will action your request promptly.

Remember, asking for help is a sign of courage. You are not alone.

Ways to Contact Us

Live Chat
24/7 support in Bengali — instant response
Confidentiality guaranteed
All your information is fully protected
SSL Encryption
All transactions and data are protected
FAQ

Questions and answers about responsible gaming

Contact our 24/7 live chat or email [email protected] to request self-exclusion. Once self-exclusion is activated, it cannot be cancelled before the set period ends. During this time your account will be completely inactive and no promotional messages will be sent.

Yes, reducing a deposit limit takes effect immediately. However, a request to increase the limit requires a 24-hour waiting period. This delay is intentional — to prevent impulsive limit increases and to help you make the right decision.

No, absolutely not. cb222 is for people aged 21 and above only. Age verification is mandatory at registration. Any attempt to open an account on behalf of a minor is strictly prohibited and the account will be closed.

A time-out is a short break — typically from 1 day to 6 weeks. Once the period ends, the account becomes active again automatically. Self-exclusion is a longer-term measure where the account cannot be reactivated before the set period ends. Self-exclusion should be chosen when gaming becomes a problem.

Start by having an open conversation with them. Help them acknowledge the problem. Then contact cb222 support and let us know the situation — we will help you take the right steps. Professional mental health support can also be sought if needed.

No. Gaming is purely for entertainment and always carries risk. Gaming should never be considered a reliable source of income. There is no guarantee of recovering money that has been lost. Only play with money that, if lost, will not affect your daily life.

Tips to keep in mind

  • Gaming is for entertainment only
  • Set a budget and stick to it
  • Accept losses when you lose
  • Do not play under the influence of alcohol or medication
  • Take breaks and do a reality check
  • If you have a problem, seek help right away

Play safe, stay happy

Use responsible gaming tools and enjoy entertainment in cb222's safe environment. Our cricket betting, slots and live casino — all are waiting for you.

Quick Help
Live Chat: 24/7
For ages 21+